Frequently Asked Questions
Everything you need to know about shopping with us
What payment methods do you accept?
We accept UPI payments including Google Pay, PhonePe, Paytm, and BHIM. All transactions are processed securely through our payment partner.
How long does delivery take?
Standard delivery takes 3-7 business days across India. Delivery timelines may vary based on your location and courier partner availability. You will receive a tracking link once your order is shipped.
What is your return policy?
We accept returns within 7 days of delivery for unused and undamaged products in original packaging. To initiate a return, please email us at info@geetmacouture.com with your order number. Refunds are processed within 5-7 business days after we receive the returned item.
Do you offer free shipping?
Yes! We offer free shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee of ₹79 applies.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order on our Track Order page using your order number.
Are the product images accurate?
We strive to display products as accurately as possible. However, slight variations in color may occur due to screen settings and photography lighting. Product descriptions contain detailed information about materials and sizing.
How can I contact customer support?
You can reach us via email at info@geetmacouture.com or call us at 9136931468. Our support team is available Monday to Saturday, 10 AM to 6 PM IST. You can also use the Contact form on our website.
Is GST included in the product prices?
Yes, all prices displayed on our website are inclusive of GST. The final amount shown at checkout is the total you will pay — there are no hidden charges.
Can I cancel my order?
Orders can be cancelled before they are shipped. Please contact us at info@geetmacouture.com as soon as possible with your order number. Once an order is shipped, it cannot be cancelled but can be returned after delivery.